Returns are free as long as they are returned to us with in 14 days of the original purchase. To obtain a returns number prior to returning any goods, please contact us or email us at firstname.lastname@example.org, detailing the problem with your order along with your name, order number and the date of purchase.
If you are returning the product because you have decided you no longer want the product once it has arrived you will need to cover the cost of the return postage.
Please note that all returns after 14 days of purchase should be posted to the address below, along with a copy of your delivery note and a returns number, which must be obtained prior to returning your order. Please remember to keep your proof of postage until we have confirmation that we have received your return.
The Fine Bedding Company
Debach Enterprises Ltd
Under the Distance Selling Regulations, you have the right to a 14 day cooling off period in which to return your purchase. You have the right to inspect the product and if after inspection you wish to return the product, please do so in its original packaging within 14 days, ensuring there is no damage to the product or its packaging. Used products cannot be returned unless they are deemed to be faulty. All goods will be inspected prior to a refund being issued.
Orders placed on or after the 17th December 2020 up until the 3rd of January 2021 will have an extended returns period of 28 days.
To read our full returns policy, please click here