Delivery Returns

Standard Delivery

UK delivery = £3.50

Free UK delivery over £50

Monday to Friday, except bank holidays.

Please allow 5 working days for your delivery.

Stock permitting, all orders are usually dispatched within 48 hours, to arrive with UK customers within 5 working days. Please allow additional time for deliveries over bank holidays, in particular Christmas and New Year. In the event that an item is temporarily out of stock, we will notify you of the delay and despatch it as soon as it arrives.

Next Day Delivery

We now offer a next-day delivery service for orders placed from Monday - Thursday before 1pm which comes at a cost of £5.40. This is based on a next working day service - orders will not be processed over the weekend. 

Heavy Goods Shipping

Any orders that exceed the weight of 10kg will be subject to a surcharge of £1.50, bringing the total to £5 shipping cost.

*Please note these are prices are subject to change. If your country is not listed please contact us.

Customs and Charges

Depending on the value of your order, your parcel may or may not be charged customs or import duties. If your parcel is charged, it is up to the person receiving the parcel to cover these costs.

Unfortunately, these charges are out of The Fine Bedding Company's hands, and vary widely from country to country, so we’re unable to predict what your particular charges may be. For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges.

We appreciate it’s important to feel bedding products to know that are right for you so that why returns are free to mainland UK within 14 days of the original purchase. Products must be returned in their original packaging and be unused. If the product is faulty or damaged, we will of course replace or refund your purchase.  

To obtain a returns number prior to returning any goods, please contact us or email us at hello@finebedding.co.uk, detailing the problem with your order along with your name, order number and the date of purchase.

Please note that all returns after 14 days of purchase or outside mainland UK should be posted to the address below, along with a copy of your delivery note and a returns number, which can be obtained by contacting us at hello@finebedding.co.uk prior to returning your order. Please remember to keep your proof of postage until we have confirmation that we have received your return.

The Fine Bedding Company

3PL Logistics

South Lancs Industrial Estate,

Ashton-in-Makerfield,

Wigan

WN4 8DE

Under the Distance Selling Regulations, you have the right to a 14 day cooling off period in which to return your purchase. You have the right to inspect the product and if after inspection you wish to return the product, please do so in its original packaging within 14 days, ensuring there is no damage to the product or its packaging. Used products cannot be returned unless they are deemed to be faulty. All goods will be inspected prior to a refund being issued.

To read our full returns policy, please click here