Thank you for purchasing one of our Nimbus products.

We hope that there shouldn't be any problems with your bedding, but if there is, you're covered by a generous 10 year guarantee for manufacturing faults and defects. We promise to either repair or replace like-for-like where faults and defects are present.

If you purchased your Nimbus bedding from one of our retailers, please complete the form below to register your 10 year Nimbus guarantee with us and make sure you keep your proof of purchase in a safe place.

 

Thank you for registering your Nimbus guarantee!!
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*By submitting your guarantee you agree to the below Terms & Conditions.  

Your guarantee is subject to the following terms and conditions:

  • 10 year guarantee applies to the following products: Nimbus Emporium Gold Collection Hungarian Goose Down Duvet, Nimbus Emporium Silver Collection Hungarian Goose Down Duvet, Nimbus Emporium Bronze Collection Goose Down Duvet.
  • This guarantee covers manufacturing and flaws which affect the functionality of the product
  • Proof of purchase is required.
  • Washing and Care instructions must be followed; if they have not been you will not be protected under the terms of this guarantee.
  • Regular monthly airing of duvets is advised.
  • Product will be subject to quality testing and inspection by a member of the Fine Bedding Company team.
  • Where the product has not been properly maintained in accordance with care instructions supplied then the guarantee will be null and void.
  • This guarantee protects products that are cared for in accordance with the care instructions on the care labels adhered to the products.
  • Abuse, accidental damage or unexpected wear and tear to the product cause by the customer is not covered by the guarantee.
  • We reserve the right to refuse to collect and/or dispose of any unsanitary product.
  • Where there is evidence of product abuse, misuse or use other than domestic use by you or your family the guarantee will not apply.
  • The product will not be protected if animals have been allowed to sleep or walk on it due to claws being able to perforate the casing/cover, allowing the contents to protrude or escape.
  • The terms of this guarantee in no way limit your consumer legal and statutory rights.
  • Date of guarantee will begin from the date of registration, if registration is within 3 months of product purchase. If date of registration is outside of this 3 month window then registration will begin from the last date of the three months after purchase. Proof of purchase is required.

Submitting your guarantee does not enrol you in our mailing list for our newsletter. Personal information is only collated in order to verify product guarantee registration. For more information, contact us