Delivery & Returns

UK Delivery Details

Our nominated courier

We wanted a delivery company that reflected our own values and beliefs in terms of quality and service. That’s why all our deliveries are serviced by DPD – who have been awarded best delivery company in the UK by Which?

Thanks to their industry-leading Predict service, they provide you with a one hour delivery slot, notified by SMS and email, so you don’t have to wait in all day. You can even track the progress of the driver on a real-time map. Now that’s clever!

Visit www.dpd.co.uk to track your order.

Standard Delivery

Free UK delivery.

Monday to Friday, except bank holidays.

Please allow 5 working days for your delivery.

Stock permitting, all orders are usually dispatched within 48 hours, to arrive with UK customers within 5 working days. Please allow additional time for deliveries over bank holidays, in particular Christmas and New Year.In the event that an item is temporarily out of stock, we will notify you of the delay and despatch it as soon as it arrives.

All dates quoted for delivery are estimated delivery dates only and may be subject to change. We can accept no liability for any loss or damage (whether direct or indirect) for delivery at any time other than the estimated date for delivery.

Overseas BFPO & Non-mainland UK

Country Courier Delivery Price
AUSTRIA DPD £12.85
BELGIUM DPD £10.04
CZECH REPUBLIC DPD £11.34
DENMARK DPD £11.85
FINLAND DPD £20.29
FRANCE DPD £12.66
MONACO DPD £12.66
GERMANY DPD £10.50
ITALY DPD £15.69
LUXEMBOURG DPD £10.86
NETHERLANDS DPD £10.88
POLAND DPD £11.09
SLOVAKIA DPD £14.62
SPAIN DPD £14.25
SWEDEN DPD £14.86
REPUBLIC OF IRELAND DPD £10.92
PORTUGAL DPD £16.91
ESTONIA DPD £17.01
HUNGARY DPD £12.87
SLOVENIA DPD £13.85
LITHUANIA DPD £14.59
LATVIA DPD £17.48
ALBANIA UPS £44.11
AUSTRALIA UPS £49.48
BELARUS UPS £44.11
BOSNIA AND HERZEGOVINA UPS £44.11
BULGARIA UPS £11.55
CANADA UPS £38.64
CHINA UPS £62.36
CROATIA UPS £44.11
CYPRUS UPS £41.56
GIBRALTAR UPS £44.11
GREECE UPS £11.55
HONK KONG UPS £49.48
ICELAND UPS £44.11
INDIA UPS £62.36
LIECHTENSTEIN UPS £19.57
MACEDONIA UPS £44.11
MALTA UPS £41.56
MOLDOVA UPS £44.11
MONTENEGRO UPS £44.11
NEW ZEALAND UPS £62.36
NORWAY UPS £19.57
ROMANIA UPS £11.55
RUSSIA UPS £44.11
SAN MARINO UPS £19.57
SERBIA UPS £44.11
SINGAPORE UPS £49.48
SWITZERLAND UPS £19.57
TURKEY UPS £44.11
UKRAINE UPS £44.11
UNITED ARAB EMIRATES UPS £62.36
UNITED STATES UPS £38.64

*Please note these are prices are subject to change. If your country is not listed please contact us via the contact us page and we will assist you.

Returns

 

Please note that all returns should be posted to the address below, along with a copy of your delivery note and a returns number, which must be obtained prior to returning your order:

The Fine Bedding Company
Unit 10 Blackmore Road
Cobra Court
Manchester
M32 0QY

Please email returns@finebedding.co.uk to obtain a returns number prior to returning any goods.

Under the Distance Selling Regulations, you have the right to a 14 day cooling off period in which to return your purchase. You have the right to inspect the product and if after inspection you wish to return the product, please do so in its original packaging within 14 days, ensuring there is no damage to the product or its packaging. Used products cannot be returned unless they are deemed to be faulty. All goods will be inspected prior to a refund being issued.

Please note: we have the right to reduce the amount refunded for goods which show evidence of use beyond the handling necessary to establish the nature, characteristics and functioning of the goods.

To read our full returns policy, please click here

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