The Fine Bedding Company Limited Lifetime Warranty

Please fill in the following information to successfully register your product.

Here at The Fine Bedding Company, we build products that are made to last. The quality of our products is extremely important to us, and all our bedding is tested to rigorous standards. In the case your product has developed a fault, we’re committed to putting it right.

Thank you for your interest in the products and services of The Fine Bedding Company. This Product Life Guarantee applies to physical goods, and only for physical goods, purchased directly from https://www.finebedding.co.uk or official stockists.

WHAT DOES THIS PRODUCT LIFE WARRANTY COVER?

This Product Life Warranty covers any defects in material or workmanship under normal use during the Products Warranty Period. During the Warranty Period, The Fine Bedding Company will replace, at no additional charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

HOW TO REGISTER

To register your warranty simply complete the form. The batch number can be found on a white label near to the care label (which has the wash instructions on). A copy of your details will be registered in the country you live in, for future reference, and your will receive a confirmation email of the details you entered.

Please keep a copy of your purchase receipt as you will need this for any warranty claim that you want to make in the future.

HOW TO CLAIM

To obtain warranty service, you must first contact us at hello@finebedding.co.uk to determine the problem and so we can find the most appropriate solution for you. In the email, you'll need to share proof of purchase. This could be a receipt or order confirmation email, but we may also accept proof of purchase from a bank or credit card statement, where the purchase is clearly identified. We can't accept or progress warranty claims without this.

If you made your purchase from an official stockist, please contact the retailer it was purchased from directly and they will be able to help as part of their independent returns process.

WHAT WILL WE DO TO CORRECT PROBLEMS?

Fine Bedding Company will either repair or replace the product.

HOW LONG DOES THE COVERAGE LAST?

The Warranty Period for Physical Goods purchased from Fine Bedding Company is:

  • Duvets - 5 years
  • Feather pillows - 5 years
  • Non-feather pillows - 2 years
  • Mattress protectors/ toppers/ enhancers - 2 years

WHAT DOES THIS LIMITED WARRANTY NOT COVER?

This Limited Warranty does not cover any problem that is caused by:

conditions, malfunctions or damage not resulting from defects in material or workmanship

Wear and tear from washing machine

Does not cover refunds beyond our standard Distance Selling returns period of 30 days.